BETTER COMMUNITIES, TOGETHER
Every voice in your community, heard and resolved
Awaaz brings residents, staff and management together — from the first photo to a problem fixed.
Made for Pakistan. Available in English and اردو.
Awaaz app screens · illustrative sample data
AWAAZ · آواز
A small report. A real difference.
Less chasing. More progress. One shared place to get things sorted.
- 01
Report
Take a photo, describe the problem and send it in three simple steps.
- 02
Track
Follow each update as your society assigns the right team.
- 03
Resolved
See the repair, confirm the result and share your feedback.
FOR RESIDENTS
Your neighbourhood. Your voice.
A broken streetlight should not mean ten phone calls. Make your voice heard and stay connected to what matters.
- Three-step complaints with photos
- Live progress and a clear timeline
- “Me too” votes for shared problems
- Community discussions and mentions
- Notices, polls and emergency alerts
- Natural Urdu and English
- Install on your phone
- Save reports offline; send when connected
FOR MANAGEMENT
From inbox to action.
Give every issue an owner. Keep teams aligned and see where your community needs attention.
- Admin inbox and Kanban board
- Assigned tasks and repair evidence for staff
- Working-hour deadlines and automatic escalation
- Optional AI summaries and daily briefs
- Smart categories and translation suggestions
- Analytics, hotspot maps and monthly PDF reports
Awaaz app screens · illustrative sample data
SMART PHOTO SYSTEM
Large photos, tiny uploads
Keep the detail that matters, not the unnecessary file size. Photos are compressed before upload, with sensitive metadata removed.
5.8 MB310 KB
Same quality, less waiting
Illustrative compression example · size varies by photo
BUILT ON TRUST
Your community, not everyone’s business.
Anonymous reporting
Raise an issue without showing your identity to neighbours.
Private society spaces
Community information stays within its authorized audience.
Two-factor admin login
An extra check protects management accounts.
Encrypted storage
Photos use private access and encrypted storage.
Abuse protection
Server-side limits and moderation protect community spaces.
For every kind of community.
Different places. The same need to be heard.
Colonies
Markets
Hostels
Villages
Institutions
Start free. Grow together.
Clear plans, set by Awaaz management. No payment required to register.
Free
0
PKR / month
- Members
- 1000
- Staff accounts
- 100
- Photo storage
- 5 GB
- AI calls / month
- 3000
- ✓AI management briefs
- ✓Monthly PDF reports
- ✓Branded reports
- ✓Optional public performance
Pro
Contact for pricing
- Members
- 1000
- Staff accounts
- 100
- Photo storage
- 5 GB
- AI calls / month
- 3000
- ✓AI management briefs
- ✓Monthly PDF reports
- ✓Branded reports
- ✓Optional public performance
A few things you might be wondering.
All questions and answersWhat is Awaaz?
Awaaz is a community complaint portal for Pakistani societies. Residents report shared problems; management assigns work and residents confirm the result.
How do I join my society?
Create an account and use the society’s join code or invitation link. If approval is required, wait for management to approve your membership.
Can pending members file complaints?
No. Complaint filing and society discussions require approved membership. Contact your society management about a delayed membership request.
What should I include in a complaint?
Choose the category, give a specific title and location, and describe what you observed. Relevant photos help, but never risk your safety or publish personal documents.
Who can see a private complaint?
Only authorized people involved in handling it can see a private complaint. It is not shown in the society’s public feed or the public directory.
Does anonymous reporting hide my identity from everyone?
No. Anonymous reporting hides your identity from other residents and assigned staff; authorized society administrators retain access needed to handle the complaint.
Bring Awaaz to your community
Better streets, better services, better conversations. It starts with one voice.