Awaaz features
Photo complaints, private tracking, staff tasks, discussions, polls and society performance in English and Urdu.
Clear complaints and photo evidence
Residents can file category-based reports with a location, photos and privacy choices. Progress stays in one timeline rather than scattered messages.
Assigned staff and deadlines
Staff see approved assigned tasks and provide updates and resolution evidence. Society management controls categories, working-time deadlines and escalations.
Community decisions
Approved members can discuss neighbourhood issues, support a shared complaint with “Me too”, and take part in society polls. An informal poll does not replace a legally required election.
Management and transparency
Administrators manage complaints, members, notices and analytics. Public directory pages never show member lists or complaints; performance appears only when the society opts in.
English, Urdu and phone access
Awaaz supports English and Urdu layouts and an installable phone experience. Offline work is private to the signed-in user and queued actions retry when the app reconnects.