Practical help for your community.
Open New complaint. Choose a category, describe the problem and confirm its location. Add up to five photos, review your report and submit. If categories are missing, contact your society administrator. Offline reports wait on your device until you reconnect.
Open My complaints to see the activity timeline and updates. When a repair is marked resolved, check the evidence, confirm the result and leave a rating. If the problem remains, use the available reopen action. Anonymous reports hide your name from neighbours, not authorized management.
Administrators must complete two-factor verification in Account security. Never share passwords or verification codes. Use the society selector before posting if you belong to more than one community. A suspended society or account can retain its history while posting is paused.
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